Hardware Request & Custody Workflow

Hardware requests needed to distinguish available devices from items that required purchasing, preserve approval responsibility, capture recipient acknowledgement, and keep every assigned device traceable throughout its custody lifecycle.

1. 01

   Request the hardware

   Select the employee or project, device type, condition, specifications, quantity, purpose, and supporting information.

2. 02

   Complete approvals

   Route the request through configured validators while retaining status, time, responsibility, and rejection reasons.

3. 03

   Review available devices

   IT checks existing custody inventory, confirms specifications, reserves available devices, and marks any purchase requirement.

4. 04

   Procure missing items

   Create linked material requisitions for shortages and return received devices to the allocation process.

5. 05

   Issue and acknowledge

   The receiving user confirms the issued device and its condition before the system finalises the custody assignment.

6. 06

   Manage custody lifecycle

   Track temporary transfer, return, permanent reassignment, IT return, repair, damage, loss, disposal, and employee clearance.

• I developed the hardware request, request-line, issued-device, approval, acknowledgement, custody, transfer, and history models.
• I implemented configurable multi-level approvals, IT review, rejection reasons, access groups, record rules, and activity notifications.
• I linked purchase-required quantities with material requisitions and returned received items to the IT allocation process.
• I built recipient acknowledgement before custody creation, including serial number, model, specification, condition, and issued-item validation.
• I delivered custody transfer, return, reassignment, repair, damage, loss, disposal, clearance, employee visibility, and PDF reporting.

• Employees
• Users
• Products
• Requests and Approvals
• Material Requisitions
• Procurement
• Mail and Activities
• Hardware Custody
• Employee Clearance
• PDF Reporting

• I resolved approval, procurement-link, allocation, acknowledgement, custody, transfer, access, and notification issues.
• I protected device availability and custody history during cancelled, rejected, returned, reassigned, damaged, lost, and disposal cases.
• I supported clearance checks for employees with assigned hardware and corrected incomplete custody records.

• Dedicated Odoo 14 hardware request application
• Configurable approval and security model
• Material requisition and procurement linkage
• Recipient acknowledgement and custody creation
• Transfer, return, repair, damage, loss, and disposal history